Before you call
Questions and answers
Short answers, with a link where a longer one exists.
You talk with an independent local waterproofing company. Roswell Crawl Space is a referral service and does none of the work itself.
About this service
Does Roswell Crawl Space do the work itself?
No. It is a referral service. An independent local waterproofing company inspects, prices and does the job. How it works sets out each step.
What does the call cost me?
Your usual phone charges and nothing more. Roswell Crawl Space does not bill callers.
Will someone give me a price on the phone?
Unlikely, and you should be cautious if they do. Prices for this work follow an inspection. See what affects the price.
Is the company I reach licensed and insured?
Roswell Crawl Space does not check and cannot say. Georgia lets you look a license up yourself, and the choosing guide shows where.
Are calls recorded?
They may be. See the privacy policy.
About your house
What is crawl space encapsulation in one sentence?
Wrapping the ground and walls under the house in a sealed liner, closing the vents and drying the air so the space stays dry all year. More on the encapsulation page.
Water is in the house right now. Should I call this number?
Not first. A room that is flooding needs a water damage company, and a burst pipe needs a plumber. Call here once the water is out and you want to stop it coming back.
I rent. Can I call?
The work changes the building, so the owner has to agree to it. Tell your landlord what you have seen and pass this number on.
Is this for shops and offices as well?
No. The number is set up for people who need waterproofing at their own home.
Which towns can I call from?
Roswell and the towns around it, including Alpharetta, Milton, Johns Creek, Sandy Springs and East Cobb. The areas page names the rest.
About the job
Will the work need a permit?
It depends on the job and on the lot. In Roswell, anything that counts as development in a floodplain needs a city permit. The local guide says who to ask.
Is there a right season for crawl space work?
The work can be done year round. Summer shows you the humidity and a wet spell shows you the leaks, so an inspection after rain in warm weather tells the most.
Do I have to move out while it is done?
Not for work under the floor. Cutting a basement slab is noisy and dusty for a day or two, and some people prefer to be elsewhere.
What if the problem comes back?
That is what the company's written warranty is for. Read what it covers before you sign, not after the floor is wet again.