The referral, in plain words
How it works
Nobody from Roswell Crawl Space will turn up at your door. The service is a phone introduction to an independent waterproofing company. This page walks through the whole thing so nothing about the call surprises you.
You talk with an independent local waterproofing company. Roswell Crawl Space is a referral service and does none of the work itself.
From dialing to a visit
You dial
Use the number shown on any page. There is no form, no account and no app.
You say what is wrong
Mention the town, whether the house has a crawl space or a basement, and the main thing you have noticed.
A company picks up
The call goes through to an independent local waterproofing company. After that, everything is between the two of you.
They come to look
The company books a visit, inspects, and gives you its findings and a price. Whether to hire them is up to you.
Who you pay, and who answers for the work
You pay the company you hire, under the contract you sign with it. Roswell Crawl Space never sends you a bill. Its income is a fee paid from the contractor side for the introduction.
The company is responsible for its inspection, its advice, its workmanship and its warranty. Roswell Crawl Space does not check a company's license or insurance and cannot vouch for the result. That is why the guide to choosing a company shows you how to check for yourself.
You are welcome to get a second opinion from a company you find on your own. Nothing about calling this number ties you to anyone.
If the call does not go through
Now and then no company is on hand for a given address or time of day. If that happens, try again during the working week. You can also look for a company yourself and use the checks in the choosing guide.
About the call
Is the conversation recorded?
It may be. Recording is used to confirm that a call took place and how it was handled. The privacy policy explains what is kept.
Will I be asked for payment details on the phone?
Not by Roswell Crawl Space. Any deposit is a matter between you and the company, and belongs in a written agreement after an inspection.
Can I pick which company answers?
No. The introduction is to a company that takes work in your area at the time you call.